Services
01
Medical Assistance
We provide 24/7 on-the-ground medical support across Laos, tailored for both emergencies and routine healthcare needs. Whether responding to a road traffic accident, sickness, workplace injury, or coordinating a medical referral to the appropriate facility, our multilingual medical team ensures every patient receives timely, appropriate, and compassionate care.
Our services are provided to organisations and are intended to assist international insurance policy holders, as well as individuals residing in Laos through direct agreements with their employers. We specialise in triage coordination, ambulance dispatch, hospital navigation, and in-field emergency management—bringing professional healthcare directly to the scene when seconds matter.
02
Medical Evacuation (Medevac)
When local hospitals cannot provide the required level of care, our team organises safe and rapid medical evacuations by ground ambulance, commercial carrier with escort, or dedicated air ambulance. We coordinate bed-to-bed transfers from rural or remote areas to the nearest centre of medical excellence within Laos, or to other regional medical hubs.
Our medevac coordination centre operates 24/7, supported by multilingual staff who liaise with hospitals, embassies, and partner networks. Whether you’re facing a trauma, cardiac condition, infectious disease, or complex surgery need, we manage the entire medical transfer process with expertise and care.
We partner with insurance companies and corporate clients to ensure covered individuals receive the most appropriate evacuation option, customised to the patient’s condition, location, and logistical feasibility. With more than a decade of in-country experience, our medevac operations are reliable, fast, and compliant with international patient safety protocols.
03
On-Site Medical Services
Deployment of Medical Teams for Events, Projects, and Remote Sites.
We provide on-site medical services for dam and mining industries throughout Laos. Our certified EMTs, nurses, and emergency doctors are trained to respond swiftly and effectively in environments where immediate medical intervention is critical.
Whether you’re managing a high-risk industrial site, organising a large-scale public event, or working in remote, hard-to-reach areas, our mobile medical teams are equipped to deliver first-response care, stabilisation, and medical coordination on the ground. We provide services ranging from first-aid stations and ambulance standby to on-site clinics with extended coverage, ensuring your team, guests, or staff are protected 24/7.
All our on-site deployments include risk assessments and logistics coordination—making us the trusted partner for emergency medical preparedness in complex or challenging locations throughout Laos.
First Aid & Fire Safety Training
We provide certified training in first aid, CPR, and fire safety to companies, NGOs, and schools. Our practical, hands-on courses equip your team with the skills to respond confidently to medical or fire-related emergencies.
04
05
Consultancy
Laos Assistance offers specialist consultancy to governments, NGOs and corporates, seeking emergency care and safety systems. Our expertise includes:
- designing nationwide ambulance networks, strengthening dispatch protocols, and auditing pre-hospital emergency care.
- developing first aid, fire safety and emergency guidelines, conducting health and safety risk assessments, fire safety inspection and contingency planning.
- creating tailored programmes for EMTs, first aid instructors, and organisational safety teams.
06
Others
Alongside our core services, Laos Assistance provides a range of complementary solutions designed to support clients in everyday health and emergency needs.
Medical Concierge
- assistance with hospital admission, appointment scheduling, and navigating care in unfamiliar settings.
Translation & Liaison
- bridging language and cultural barriers between patients, hospitals, and insurers.
Health Risk Assessments
- on-site evaluations of workplace with practical recommendations.